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LA JOLIE MUSE PRIVACY POLICY

Last updated: November 12, 2021

Effective Date: November 12, 2021

In order to provide services to you, we will collect your personal information in accordance with the principles of lawfulness, fairness and necessity. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lajoliemuse.com (this "Web site").

1. WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Web Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

  • Cookiesare data files that are placed on your device or computer and often include an anonymous unique identifier.
  • Log filestrack actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, birthdate, billing address, shipping address, payment information (including credit card numbers Mention all types of accepted payments, login history, purchase history, communications, preferences, email address, and phone number. This is called Order Information.

By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

2. HOW DO WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

- Communicate with you.

- Screen our orders for potential risk or fraud.

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

3. CHILDREN

We are not directed at children. We do not knowingly collect Personal Information from children under the age of 16. If you are a parent or guardian and believe your child has provided us with Personal Information without your consent, please contact us by using the information in the “HOW TO CONTACT US” section below and we will take steps to delete the Personal Information from our systems.

4. DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personal information. We would not disclose your personal information to any third party at this time. If it is necessary to share your information with a third party in order to provide services to you, we will assess the legality, legitimacy, and necessity of the information collected by that third party. We will require third parties to take protective measures against your information and strictly comply with applicable laws, regulations and regulatory requirements.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

5. HOW DO WE PROTECT YOUR INFORMATION?

You are responsible for your own username and password safety and security on La Jolie Muse. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites. If you find that your username and/or password may or may have been disclosed, please contact us immediately so that we can take timely action to avoid or mitigate the associated loss.

That said, we do implement a variety of security measures including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Our servers and website are security scanned and fully verified externally by McAfee Secure from Symantec on a daily basis to protect you online.

6. DO WE USE COOKIES?

Yes. Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you have allowed it via your settings). This enables the sites or service providers systems to recognize your browser and capture and remember certain information. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools for you in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are however not permitted to use the information collected on our behalf except to help us directly conduct and improve our business. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users engage with our website. Google Analytics uses cookies in order to collect information on the usage of our website. This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

On some pages of our website, third parties that provide applications through our website may set their own cookies in order to provide services, track the success of their applications or customize applications for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that has created the button will record that you have done this. Because of how cookies work, we cannot access these cookies nor can the third parties access the data in cookies used by us.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting Customer Service at customersupport@lajoliemuse.com.

7. YOUR RIGHTS

Depending on the geographical region in which you live, you may have certain rights with respect to your Personal Information (all of the following rights can be realized by contacting Customer Service at customersupport@lajoliemuse.com), including rights to:

  • Know what Personal Information about you we have collected;
  • Obtain a copy of the Personal Information about you in a usable format that can be transferred to another data controller;

  • Know more about how we processed your Personal Information;

  • Fix inaccurate or incomplete Personal Information;

  • Have your Personal Information removed or deleted;

  • Restrict our processing of your Personal Information;

  • Transfer your Personal Information to another data controller;

  • Object to our processing and use of your Personal Information;

  • Opt out of certain disclosures of your Personal Information to third parties;

  • If you’re under the ages of 16, we will not knowingly do any collection, disclosure or sale of your Personal Information;

  • Not be discriminated against for exercising your rights. If you request that we delete your Personal Information, certain of our products and services may no longer be available to you. However, you can still place orders by contacting Customer Service at customersupport@lajoliemuse.com.;

  • Not be subject to automated decision-making, including profiling, which has legal or other significant effects on you;

  • Withdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal;

  • Lodge a complaint with a supervisory authority.

If you are a resident of the United States, we will honor the rights granted under the California Consumer Privacy Act (“CCPA”) regardless of your state of residence. 

If you are a resident of Europe, we will honor the rights granted under the General Data Protection Regulation (“GDPR”) regardless of your country of residence.

To exercise your rights, please contact us by using the information in the “HOW TO CONTACT US” section below. We try to respond to all legitimate, verifiable requests as quickly as possible and will contact you if we need additional information.

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us: customersupport@lajoliemuse.com.

Additionally, you agree that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

8. EMAIL POLICY

We comply fully with the federal CAN-SPAM Act of 2003. If you feel you have received an email from us in error, please contact us at customersupport@lajoliemuse.com

Transactional-Related Emails: You may receive emails from us regarding your registration and orders you make.

Account and Service-Related Emails: We may send you emails relating to your account status, such as emails about renewal/expiration notices, notices of payment problems, and changes to our website and/or to our privacy Policy. If you have registered for online discussions or other services, you may receive email specific to your participation in those activities.

Promotional and Informational Email Newsletters: If you choose to opt-in to our email newsletters, we will use your email address to periodically send you special offers and updates about our products and services. If you no longer wish to receive a specific newsletter, click on the “Unsubscribe” link located near the bottom of each email newsletter. You can also contact us using the information in the " HOW TO CONTACT US" section below to be removed from our email list.

Survey Emails: We may send you emails inviting you to participate in user surveys, asking for feedback on us or existing or prospective products and services, as well as information to better understand our users. User surveys greatly help us to improve our Web site, and any information we obtain in such surveys will not be shared with third parties, except in anonymized form.

Emails From You: If you send us emails, you should be aware that information disclosed in emails may not be secure or encrypted and thus may be available to others. We suggest that you exercise caution when deciding to disclose any personal or confidential information in emails. We will use your email address to respond directly to your questions or comments.

9. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

10. CHANGES

We will update this Privacy Policy from time to time to reflect changes in our practices or technologies, legal requirements, and other factors. If we do, we will update the “Effective Date” at the top of our Privacy Policy. And we will seek your consent in the form of confirmation agreements or window prompts, as required by law and regulations.

11. HOW TO CONTACT US

If you have questions and/or require more information, do not hesitate to contact us (customersupport@lajoliemuse.com).

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