LA JOLIE MUSE PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.lajoliemuse.com (this "Web site").
WHAT PERSONAL INFORMATION WE COLLECT
When you visit the Web Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
- Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
- Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Mention all other tracking tools and/or technologies being used by your website.
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers Mention all types of accepted payments, email address, and phone number. This is called Order Information.
Make sure you mention all other information that you collect.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
- Communicate with you.
- Screen our orders for potential risk or fraud.
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.
SMS Privacy Policy
La Jolie Muse ("we," "our," or "us") is committed to protecting your privacy. This SMS Privacy Policy outlines how we collect, use, and safeguard your personal information when you opt to receive SMS notifications from us.
1. Consent
By providing your mobile phone number and opting in to receive SMS notifications from La Jolie Muse, you consent to the collection, storage, and use of your personal information as described in this SMS Privacy Policy.
2. Types of Messages
We may send you promotional and informational SMS messages related to La Jolie Muse's products, services, events, and promotions. These messages may include marketing offers, sale notifications, event invitations, and updates about our brand, or messages regarding when a customer’s cart has been abandoned.
3. Message Frequency
We strive to maintain a reasonable message frequency to avoid overloading your inbox. However, the frequency of SMS messages may vary depending on promotional activities, seasonal events, and your interaction with our brand.
4. Message Content
Our SMS messages will include clear identification of La Jolie Muse as the sender. We will provide concise and relevant information in our messages, ensuring transparency and clarity.
5. Opt-Out
You have the right to opt out of receiving SMS notifications from La Jolie Muse at any time. To stop receiving messages, simply reply with "STOP" to any SMS message you receive from us. You may also contact our Customer Support team to request removal from our SMS list.
6. Data Security
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
7. Data Sharing
We do not sell, rent, or lease your mobile phone number or personal information to third parties for their marketing purposes. Your information is solely used for communicating with you about La Jolie Muse's products, services, and promotions.
8. Changes to this Policy
We reserve the right to update or modify this SMS Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically for updates.
9. Contact Us
If you have any questions or concerns about our SMS Privacy Policy or our practices regarding your personal information, please contact us at customersupport@lajoliemuse.com.
By opting in to receive SMS notifications from La Jolie Muse, you acknowledge that you have read and understand this SMS Privacy Policy and agree to its terms and conditions.
Last updated: May 9th 2024
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personal information. This does not include trusted third parties who assist us in operating our website, conducting our business, executing payments, delivering purchased products or services, sending you information or updates or otherwise servicing you, so long as those parties agree to keep this information confidential.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
HOW DO WE PROTECT YOUR INFORMATION?
You are responsible for your own username and password safety and security on La Jolie Muse. We recommend choosing a strong password and changing it frequently. Please do not use the same login details (email and password) across multiple websites.
That said, we do implement a variety of security measures including offering the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Our servers and website are security scanned and fully verified externally by McAfee Secure from Symantec on a daily basis to protect you online.
DO WE USE COOKIES?
Yes. Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you have allowed it via your settings). This enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools for you in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are however not permitted to use the information collected on our behalf except to help us directly conduct and improve our business. We use, for example, Google Analytics, a web analytics service provided by Google, Inc. (“Google”) to help us better understand how users engage with our website. Google Analytics uses cookies in order to collect information on the usage of our website. This information is used to compile reports and create services to help us improve our website and the services associated with it. The reports disclose website trends without identifying individual visitors. The information generated by the Google cookie about your use of our website (including your IP address) may be transmitted to and stored by Google on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
On some pages of our website, third parties that provide applications through our website may set their own cookies in order to provide services, track the success of their applications or customize applications for you. For example, when you share content using a social media sharing button such as Facebook or Twitter, the social network that has created the button will record that you have done this. Because of how cookies work, we cannot access these cookies nor can the third parties access the data in cookies used by us.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting Customer Service at customersupport@lajoliemuse.com.
YOUR RIGHTS
We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us: customersupport@lajoliemuse.com.
Additionally, you agree that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
If you are Europe resident, please note that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions and/or require more information, do not hesitate to contact us (customersupport@lajoliemuse.com).
